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New Data Suggests That 40% of Londoners Haven’t Seen a Dentist in 2 Years

In September 2024, figures released by the NHS and analysed by the Standard showed that 39.2% of adults in London had not seen a dentist in 24 months (from 2022 to 2024). These figures are no surprise due to the massive changes in NHS dentistry over the last couple of years after the pandemic, leading to dental deserts across the UK.

In recent years, thousands of dentists have left the NHS, bringing the number to its lowest level in 10 years. The number of dentists providing NHS treatment fell from 23,733 at the end of 2020 to 21,544 at the end of January 2022.

The British Dental Association (BDA) warned that:

  • 75% of dentists were likely to reduce their NHS commitment over the next 12 months.
  • 45% of dentists reported they were going fully private.
  • 47% of dentists reported they were changing careers or seeking retirement.

The shortage of NHS dentists, causing larger-than-normal waiting lists, has made it nearly impossible for patients to access an NHS dentist or find a dental practice in London willing to accept new patients. This has led to higher searches and research around the costs of going private. And while dentists do not want to impact patient care directly, many are now being forced out of the NHS for their own survival.

Health Secretary Wes Streeting commented that fixing dentistry was a “matter of urgency” and promised to provide a “serious plan” to reform NHS dental contracts, which caused the mass exodus of NHS dentists in the first place.

What the data revealed for Londoners:

Statistics for the number of patients who hadn’t seen a London dentist in 2 years:

  • 37% of people in north-east
  • 37% of people in south-west London
  • 38% of north-central London patients
  • 41% of north-west London patients
  • 43% of south-east London patients

Nationally, the figures were worrying too, with only 40.3% of adults being treated by an NHS dentist, a drop of 9% compared to the previous two years (2019). The statistics for children not being seen by an NHS dentist also dropped considerably.

The BDA analysis of GP Survey Data also found that England’s unmet need for NHS dentistry now stood at 13 million, compared to four million before the pandemic.

Eddie Crouch, chair of the British Dental Association (BDA), said: “The reality is the recovery has stalled, and a new government needs to offer real change to give this service a future.”

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Were you one of the patients in London unable to visit the dentist in the last 2 years?

While Labour has pledged to create 700,000 additional urgent dental appointments a year, until that promise is met, patients are forced to find their own London dentist and pay for their treatment privately.

However, as private London dentists in Elephant & Castle, we know that a trip to the dentist is not always on our patients’ to-do list, especially if they have to fork out extra costs now, too. But not going to the dentist at all is not the right idea.

To prevent more extensive dental problems caused by decay later down the line, patients are encouraged to visit the dentist at least every 12 months to keep bigger problems at bay, which will cost them more money anyway.

If you don’t go to the dentist now, you’ll likely have to pay more when you visit—and no one wants that. While we understand affordability is a big problem for many patients in London, there are options out there that can help them attain the care they need, like 0% dental finance, for example. If your treatment costs more than £350, you can spread the cost over 3, 6, 10 and 12 months with no additional cost of credit.

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Maria Than profile picture
Maria Than
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I chose Mint Dental Clinic after searching for various dental clinics offering sedation and I had an incredible experience thanks to the entire team!! I am terrified of the dentist with a phobia of needles, and I avoid going for check-ups to the point where I developed a huge amount of cavities. After my teeth were analysed by Dr Patel's team, they identified that some of them needed urgent fillings. As sedation is expensive, the team was helpful and patient in helping me figure out the right financial plan to tackle everything before my teeth worsened, including adding extra teeth cleaning for free! I had IV sedation twice for two rounds of fillings across a month, and each time I was put at ease despite coming in the clinic with intense anxiety. I cried as I sat in the chair with the IV in my arm due to my fear of needles. They were kind and patient, and the nurses / sedationists helped calm down my breathing despite the panic. I was terrified of being 'awake' but not being able to communicate or breathe. The team was very reassuring in those fears and I had a lovely experience where I remained conscious but with amnesia, so I had 0 trauma afterwards since you have no memory of anything! The team made me feel heard and supported without being judged. They made sure my chaperone knew everything before bringing me home, and all of my teeth are healthy without any complications post-appointment. I am now ready for routine work without the intense fear of dentistry and feel much more ready to start any dental work WITHOUT sedation in the very near future!
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Andrea
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The whole team at Mint, starting from the moment you walk through the door (or call up) are focused on providing excellent care. Great reception team and Orman especially, always goes that extra mile. My dentists (Dr Mehdi and Dr Alves) are very personable, thorough and ensured everything was explained clearly, and only proceeded once I'd understood and was content. Whilst in the chair, both dentists were checking in making sure I was doing ok throughout it all. Then at the end, checked I was happy and offered an open-door to return, for some tweaks if necessary. I am very happy with the results. I always feel completely at ease for my visits, so much so that I look forward to them. Highly recommend! >
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Adeoye Omowumi
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I’m always impressed with the level of care at Mint Dental Clinic. They focus not just on treatment but also on prevention, helping you avoid future dental issues. The dentist is fantastic, and front of house is friendly, welcoming approach adds to the great experience.
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Gloria Freifeld
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Mint Dental Clinic consistently delivers professional, high-quality care. Dr. Patel is exceptional—thorough, gentle, and genuinely attentive. Elizabeth at the front desk always welcomes you with a warm smile, making every visit feel comfortable from the moment you walk in.
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Halil Esen
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I’ve had an outstanding experience at this clinic. Dr. Raj Patel delivers exceptional quality work and somehow makes every treatment feel completely painless. It’s amazing having all types of dental care under one roof, and the whole team really focuses on prevention rather than quick fixes. After completing my treatment, I now have a healthy, confident smile that still looks natural. The hygienists are fantastic, and every member of the team is warm, professional, and genuinely invested in your wellbeing. If you’re looking for shortcuts, this isn’t the place for you—but if you want thorough, honest, high-quality dentistry, I can’t recommend this clinic enough.
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Tahsin Chowdhury
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I’ve had an excellent experience at this dental practice. My hygienist Peter is absolutely brilliant, thorough and incredibly skilled at what he does. He always takes the time to explain everything clearly and makes each visit comfortable. A big shout-out as well to Arman at reception. He’s always friendly, helpful, and efficient, making the whole process from booking to check-in smooth and stress-free. Overall, a fantastic team and a dentist I truly trust. Highly recommend!
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Rizwan Limbada
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I inquired about Invisalign's earlier this year at this clinic, as I was quite self conscious of my teeth. I had a very insightful conversation with Arman who gave me a thorough explanation regarding the process, treatment, what to expect results wise, and the cost. This then led me to begin my Invisalign journey, and from start to finish it has truly been seamless, immensely effective, and so beneficial. Dr Sharma did an exceptional job throughout, and helped in understanding the developments to expect, how it occurs, and overall making my experience extremely easy and efficient. The service was immaculate from the receptionists, Dr Sharma and his assistant dentist. Also as of recent, I’ve been getting hygiene checkups by Danica and I must say she has been amazing. She explained the anatomy of my teeth and gums in detail, and made me understand much more about dental hygiene and its cruciality. Overall I have no complaints whatsoever, and will 100% refer this clinic to friends and family, as they produce and prioritise high-quality work and service. Extra shout out to Arman as he’s been extremely helpful, and looked after me very well.
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Yassim Jama
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I highly recommend this dentist. Dr Patel is an exceptional professional, and my family and I have been attending for many years. Since we moved to the Clinic, even my son, who never liked going to the dentist, now looks forward to his visits. The dental hygienist is also excellent. The reception team provide consistently high service, always polite, welcoming and professional.

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