We are pleased to announce the clinic will re-open on Wednesday 17th June 2020.
Our approach is to ensure that patients can return to our clinic to receive the care they deserve safely. On top of the high standard of infection control we routinely undertake, we have enhanced them further in alignment with the latest UK guidelines. You can be confident that you will be safe with us!
Our patient journey will be different in order to follow Social Distancing. We have called this our Arrival Etiquette. This must be followed and we thank you in advance for doing so.
We are also requesting patient complete a Covid-19 Screening Questionnaire for every visit to the clinic. This must be completed 2 days prior to your appointment, not earlier or later. If this is not completed in a timely manner, the appointment will be cancelled and subject to our cancellation fees. Our team will be on hand to assist with this if you have any further questions.
Also, we have introduced a contactless form processing service called Patent Portal (update your medical history forms and patient details forms etc). This will all be sent prior to your appointment. Please complete these prior to your appointment on your personal devices to aid with other minimal contact processes in place.
Before you arrive: Complete Covid-19 Screening Questionnaire, Patient Portal Forms: medical history forms and patient details forms in a time manner etc (2 days prior to the appointment)
When you arrive:
The steps we have to take to prepare ourselves and the treatment room:
In an unprecedented endeavor, we have taken many steps to protect the safety of our team and most importantly to us – our patients: –
So, as you can see we are taking every conceivable reasonable step we can to take care of your wellness. However, rest assured that we will treat you with our customary good humour and of course kindness and respect. We love helping our patients at Mint Dental Clinic and we will do everything we can to assist you. I would like to emphasise that our usual protocol is suffice but we wish to take further steps to reassure patients during their visit to the clinic.
UPDATE ON THE PHASING OF PATIENT CARE
I would like to update you on the phase of patient care we are providing. Currently we are only providing telephone consults for emergency care. When we first open, we shall continue to provide this, but also be able to see patient for face-to-face care. However, this will initially be limited to patients who require URGENT emergency care where we do not require the use of aerosol producing equipment (e.g drills).
This is to comply with Guidance from the Government and other Regulatory bodies. We shall update patients in due course when we are able to see patients for routine care.
NOTE – Screening Questionnaire is mandatory and must be completed 48 hours prior to your appointment.
Please fill in COVID-19 Risk Assessment two days prior to appointment https://forms.gle/w6AYhM6MpixyQPc5A
Click the links to view our Arrival Etiquette Document and Video
The Team at Mint Dental Clinic
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